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I try calling the security team to unblock my internet access. Over 12 telephone calls you will be waiting 1/2 hour to 1 hour to get a answer. You will need to send in document by email. Than they ask me to take a selfie of my self holding my drivers card. Is this really nessary? Do they have some photo ID software in the banking centre. This action make me feel I'm a criminal being charge for wanting access to my account. I also ask for a manager or supervisor to call me back? Customer service tells me what for? I can just speak to them? I'm not Sure if they are running a bank or a police military station?
Date of experience: September *******
Tip for consumers:
DO not use Tangerine.ca
Take your money and run away!
Peter T.'s review of Tangerine CA earned 2 Very Helpful votes
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