As a business owner, I can tell you there is nothing more important than engaging with your customers and ensuring the best overall customer experience. Here are the Pros of demandforce. 1. Great interface with quickbooks if you have your client data stored there 2. Customer surveys really do help you get better star ratings online. 3 Demandforce has a good tool to help you get old clients back into your business 4. The account management and customer service is excellent. Now there are many CONS to using demandforce too though. 1. The cost is extremely high for what you get. You could almost hire someone to do these types of tasks for you. 2. other customer survey tools like surveymonkey cost a fraction of what demand force charges you. 3. I do not like how at the bottom of every email and every contact with your client, they are pushing the demandforce brand name. They are essentially converting your clients into demandforce customers. 4. I do not like how they advertise other competitive businesses on demandforce. I am worried that my clients will see the other business advertised by demandforce and go there instead.
Hi Peter,
Thanks so much for the review! We can only grow with feedback from customers, and since the time of this review, we have made a tremendous amount of improvements. Check out Demandforce.com to see all of our updates!