In response to an email promotion from Picanova up to 79% off I ordered 5 large canvas prints. These were dispatched within a day and arrived 2 or 3 days later. Four of the prints were excellent but one, a difficult sunset, was printed too dark. I enquired by email whether it would be possible to print this one again. After a prompt exchange of messages, this was done and a much better print, at no extra cost, arrived yesterday. I commend Picanova for quick, efficient and friendly service.