Thumbnail of user peterp290

Peter P.

Contributor Level

Total Points
81

1 Review by Peter

  • ASOS

5/21/18

Clothes are decent, but the customer service is terrible. I qualified for a promotion that was happening, returned part of my order because it did not fit, and the entire promotion was taken off and i received no compensation for my refund. I even actually went NEGATIVE sending back clothes because i needed to buy a box to do so. This doesn't add up, because the promotion had different levels of qualification. I still qualified for the promotion, but simply not the original monetary amount. I returned $105 of clothes, lost my $100 of promotion (which means $5 refunded for $105 worth of clothes,) and am left with a live-chat response of somebody who has no clue of my situation. First time buying from the company, and it's my last. I'm also returning the ENTIRE order. A large company pulling a shady tactic looks terrible, and i do not want to fund a company that's cutting corners with my own money.

Peter Has Earned 1 Vote

Peter P.'s review of ASOS earned a Very Helpful vote

Peter hasn’t received any thanks yous.

Peter doesn’t have any fans yet.

Peter isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user cjj152
CJ J. reviewed ASOS
4/16/24

Terrible company terrible customer service. Half the stuff they have is poor quality and looks...

Thumbnail of user marcus.follway
3/11/24

For no reason they just blocked my account and my card, trying to contact costumer support, they...