Peter N.

I ordered two vinyl albums on 10/06/23 and the status as of 10/20/23 was "in process". I emailed for an update and all they could tell me was that they were having trouble with their shipping and had no idea when these records would actually ship. Say what?! They had my $ and these records were in stock, so why the delay!. Sad, they were my go to store for vinyl but I've dropped them, there are others out there just as good. Btw, they sent me an email that a vinyl record I've been looking for has been released by the label so I ordered the record. On 10/28/22! The status is "open backorder" and they are clueless as to when it will be available. Then what di you send me an email that it was available?! Boooooo...

Tried to purchase movie tickets (2) and their site was having problems, wouldn't process our request. We got billed for the tickets anyway and never received, found out from our bank statement. Tried to resolve with Fandango and they said we picked them up which is incorrect. Tried to respond and there is no way via email. You can reply but you get an error message, you have to reply "above and below these lines" which is impossible. Bogus if you ask me, probably purposely set up this way. It's only $20 but it's the principle. Never use again!