Totally agree with other negative reviews of this company. They are constantly trying to get you to purchase additional services by pestering you with emails and phone calls. Then they make up phony stories about the need to move the website to a private server (they even had the audacity to "blame" the Coronavirus for this!). When I refused and called their bluff, they deliberately slowed down my website and refused to fix the problem "until you send a payment." I have now reported the company to the Federal Trade Commission and am initiating additional legal action.