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Peter L.

Contributor Level

Total Points
82

1 Review by Peter

  • OmniTechSupport

5/6/14

I should have done my reviews before I allowed them to take control of my computer. I simply requested the technician to empty my trash bin on MacBook Pro. What he/she did was completely deleted every file that was on my desktop, messed up my iPhoto, iMovie etc. When I asked them to recover my files, they spent several hours going back and forth through my folders. After observing that no progress was been made I simply disconnected. COMPLETELY UNSATISFIED with their service.

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OmniTech S. – OmniTechSupport Rep

We are sorry that you are unhappy, we did nothing wrong, here is why sometimes things aren't perfect, we have many very happy customers, please contact us at support@omnitechsupport.com for a full refund with the details of being our customer like customer ID, invoice#, Signed-up/Contacted date, name, phone# or email address. We look forward to hearing from Mr. Peter L.

We have thousands of success stories. However, we do not want anyone to be dissatisfied. So always, we want to make it right with our customers. Our top executives are committed to getting to the bottom of these issues that our customers are making claims about. So, that we can fix them internally and can assure that they do not happen again to our customers.

When a customer contacts us, we identified ourselves as OMNITECH SUPPORT”. We never falsified the customer that We are Microsoft or Related with Them. Our technicians are trained and certified to work on Microsoft products in addition to working on other software, networking, setup, registry and virus issues. Because we are a large organization, if he did a Google search for a Microsoft-related issue, our information would appear fairly high-up on the page. Because we are not Microsoft, we do not honor their warranties, so charging for doing work is hardly “bait & switch!”

We’re an Independent Support and certified to work on Microsoft products, and we’re a large support company. We are not scamming anyone or not performing any unethical practices. We provide cost effective support to many thousands per day and they are very happy with our beneficial services to maintain their computer bug free and at peak performance level. No one can produce a false screen of spyware. We ran a PC Health check up and it displayed some system registry errors, which cannot be changed or modified by anyone through remote access. As it is a trusted 3rd party diagnostic tool, no one can produce a bogus result with it.

We are a BBB Accredited business since 07/11/2006. If a business has been accredited by the BBB, it means BBB has determined that the business meets accreditation standards which include a commitment to make a good faith effort to resolve any consumer complaints. That we always do; and what’s nobody (competitors) cannot simply claim.

As always, we are here to assist people who need the help of our experienced technicians in solving their software related-issues at a very economical cost. Each week, we earn hundreds and hundreds of complements from our satisfied customers. We want our customers to be 100% satisfied when they have any legitimate issue and that’s why we have earned and maintained an A+ rating from the Better Business Bureau. That’s something most competitors can’t come close to claiming.

Peter Has Earned 2 Votes

Peter L.'s review of OmniTechSupport earned 2 Very Helpful votes

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