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Had one part inaccurately labeled as being compatible with my vehicle, company refused to admit fault on their part. Had second part come dead on arrival, company is refusing to believe part doesn't work.
Peter G.'s review of CARiD earned a Very Helpful vote
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DON'T BUY FROM THEM, PARTS ARE NO GOOD, RUTURNS ARE NOT ALLOWED. IF YOU ASK FOR A RETURN A...
Dear Peter,
We are truly sorry for the issue with both parts.
We would really like to fix the issue and compensate you for the caused inconveniences.
I kindly ask you to email me with your order number at jena.ra@carid.com, so I could locate it in the system and assist you further as well as offer additional compensation!
I look forward to your answer!
Sincerely,
Consumer Relations Team at CARID.com