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While searching for a number of different items, my search took me to Garrett Wade's website. Since, I have purchased a number of items. Great quality was one of the biggest plusses to their items.
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I wanted someone to just give me an RMA and an address to return the product to. Instead, I got...
WEnt on the web site and bought a steel pan, Looked nice and figured it would serve my needs....
Dear Peter,
Thank you so much for your thoughtful review about us! We truly appreciate your sharing your experience with others. We're pleased to hear how much you like our tools and truly appreciate your business. We're a bit puzzled by the two star rating which you left for us. Are there any oustanding issues that need resolving? If so, please reach out to me directly. My name is Susan and I can be reached at susanm@garrettwade.com. I will be happy to assist you! Thanks again!