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Purchased a Trailmaster Mid-XRS from them in November 2016, and the go kart has already been to a mechanic on three separate occasions. I paid extra to have the go kart assembled prior to delivery, and the go kart was shipped with a bad carburetor. After receiving the run around, I was finally able to receive a new carburetor, but I had to pay the shipping fees.
Additionally, all four tires had to be replaced after using the go kart for two months and last month, my son was driving the go kart on the street when the front, left tire fell off. The go kart has been taking up space in my garage as I continue to wait for a service rep to return my call... I would never recommend this distributor to anyone.
Peter D.'s review of GoKartsUSA earned 2 Very Helpful votes
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I placed an order for a go kart for my grandson. Billed to me but shipped to my daughter's house....
Avoid this company at all costs. The phone staff is arrogant and the minute you press them on...
We are the Distributor for TrailMaster. Go Karts need mechanical support from day 1. Customers must uncrate, setup, maintain and repair the Go Kart. A Qualified mechanic must perform these functions. We tell this to customers all the time. Some customers get upset when they have to repair or maintain their Go Kart. Go Karts are ridden on bumpy terrain. Periodically check the tightness of nuts and bolts if you don't want things to fall off during operation.