I was ripped off too, i ordered a MALE Eastern Hermann and eight months later a tortoise expertise looked at my tortoise's pictures and stated it was 100% female. Additionally, I was charged $10.00 for sex preference and never received my tortoise calcium vitamins. When I called them, they said they would give me a fifty dollars credit for the next order.
Also, their web site states the tortoises are sold under or over 4 inches only for educational purposes. What a lie, they know damn well we purchased it as a pets.
The bottom line is that I never agreed or signed for those terms. In addition, they do not guarantee the sex selection of the tortoise, however they charge extra money for sex selections.
Google has removed Tortoise Town Reviews - apparently from violations of Google policies. GOOGLE will not allow violations of inappropriate reviews and will remove Tortoise Town's reviews.