We’re in this together! Stay safe with our COVID-19 guide

View
×
Developed in part with a grant from
the National Science Foundation

Peter C.

  • 1 Review
  • 0 Helpful Votes
  • 0 Thank Yous

Experience: Home & Garden

Member since September 2019

  • Review

    1

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    12

Review Distribution

1 Review by Peter

9/19/19
I purchased an Aqualisa show unit, it took a week to dispatch even though I was told it was in stock. During that week the price was reduced considerably on their website. I ask for a refund of the difference. I was told that the only way I could get a refund was to return the goods myself and at my cost, and then repurchase at the new lower price. I also informed them a part was missing and was told this would be sent on and I would be informed. Fortunately I discovered the missing part the following day and i was going to inform them when they contacted me. Still have not heard from them. I judge a company by how they deal with a problem. Not issuing a refund when they admit I am due one (return & re-purchase) As to the missing part nobody has come back to me. This is not a caring company.

Peter hasn’t received any votes.

Peter hasn’t received any thanks yous.

Peter doesn’t have any fans yet.

Peter isn’t following anybody yet.

Similar Reviewers on Sitejabber

mikef879
5/25/20

Poor correspondence, as not told items delayed , which seamed to be out of stock. Order split so...

tanyal118
5/15/20

The worst website I've ever dealt with, and am still communicating with, is Plumbworld. I...