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Peter C.

Contributor Level

Total Points
83

1 Review by Peter

  • FareGeek

9/19/16

I was directed to fare geek from another website, the booking was easy and straight forward, I was offered many different payment methods selected Amex as I get free travel insurance etc. Got an email within 2 minutes with the booking showing status confirmed. I put my computer away and continued my vacation the next day email arrived saying booking on hold due to company policy can't accept credit card payment for this booking please pay cash, oh an BTW please check price before paying it may have gone up... Surprise Surprise. I sent 3 emails and no response. I'm reporting this company to UK Civil Aviation Authority and I'm searching all websites promoting them as they are not giving the service they offer.

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CustomerExperienceTeam F. – FareGeek Rep

Dear Passenger, we apologize for the inconvenience caused to you and regret if our services did not meet your expectations. While we tried to look up your reservation, we couldn’t locate your booking details. May we please request you to kindly share your confirmation number, booking ID, email & contact number so that we can investigate and have the reported issue/s addressed on priority

Peter Has Earned 3 Votes

Peter C.'s review of FareGeek earned 3 Very Helpful votes

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