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Peter A.

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Experience: Business

Member since March 2020

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1 Review by Peter

3/29/20
Worldsim may promise low prices but they fail to control that the charging is ok. I have been charged 25 US for two local calls on Fiji less than 1 minute each. They will refund it but it is annoying to be cut off in the middle of a call. It took them 48 hours to correct the erroneous charges. During that time I couldn't make or receive calls and had to by yet another top up in order to stay available. Now worldSim will not reimburse me for the top up I had to do in order to be available.
worldsima
WorldSIM A. – WorldSIM Rep
Hello Peter,

we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please email us at customerservice@worldsim.com quoting your WorldSIM number, ticket number or order number when you have a chance. Thank you.

Regards,
WorldSIM Support.

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