Pete P.

Royal Caribbean did the right thing by changing the ports that could be close to Hurricane Lee for the safety of all passengers on the September 10th sailing out of Port Canaveral.
I contacted CruisesOnly and asked if we could obtain a cruise credit and book another cruise date since my wife and I had no interest in Mexico and Honduras. The man I spoke with said we could not re-schedule our cruise or obtain a cruise credit for a later date sailing. He further stated we could simply go on the cruise and stay on the ship when it docked or just not go on the cruise and forfeit our $2700.00
We are on day 3 of this 7 day cruise and per Royal Caribbean Customer Service, we could have absolutely received a credit for a future sailing date since we had no interest in the ports this ship will be stopping at on days 4 & 5.
We certainly won't be doing business with CruisesOnly in the foreseeable future. The number of Royal Caribbean employees we spoke with about this issue said travel agents should have known that passengers could request a future cruise with desired ports to replace the current booking. This situation will make for interesting conversation when talking about this misadventure.