Petar P.’s Reviews of Forward2Me & more

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Forward2Me

Mail Forwarding

“Great service, but could still improve”

4/20/24

Verified purchase

Used Forward2Me for a laptop recently. If you order photos, the procedure is clumsy. First they open the package after arrival. Then you can order photos. Then they open the package again to take the photos, which could delay the procedure by about a day. This seems unnecessary to me, I should be able to ask for photos in advance, so that the package is opened only once.

Otherwise I'm very satisfied, great service.

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Thank you

Aimee F. – Forward2Me Rep 4/11/24

Hi Petar,

Thanks for the feedback.

Thank you for sharing your experience with us. We apologize for any inconvenience caused by our current procedure for ordering photos. I understand the process to minimize delays.

We will certainly take your suggestion into consideration and explore options for allowing customers to request photos in advance, ensuring that packages are opened only once.

Please feel free to reach out if you have any further suggestions or if there's anything else we can assist you with. We appreciate your business and your feedback as we strive to continually improve our services.

Many thanks,
Forward2me