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I have ordered some baby clothes from PatPat and my bad I realised later the material is not 100% cotton and they don't even specify where the clothes are coming from. So I have contacted the customer service asking to cancel the order, they have only offered me a 25%discount but they shipped the order anyway. It is literally impossible to get a refund from them. Scam
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Hi Penny,
We understand your disappointment with PatPat and we agree that this is not admissible.
We are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly so we would like ask for the opportunity to resolve this issue immediately.
If you give us a chance, we are intent on making this right and hope that you will allow us to speak with you to discuss the situation.
Please send us an email to service@patpat.com at your earliest convenience quoting this review so we can address the issue in a timely manner.