Thumbnail of user pennyl23

Penny L.

Contributor Level

Total Points
82

1 Review by Penny

  • DressLily

10/8/17

I ordered 3 dresses from DressLily - it was honestly hard to choose just 3 because there was so much choice, and everything looked great... in the photos. The dresses arrived after a long time (as expected). I can't tell you how the sizing is - it looks OK, but I haven't tried them on. Why? Because the material is so awful, I would never be able to wear this stuff in public. I'm very stingy and buy a lot of dirt cheap clothing, but believe me, if you live in Europe or North America, you have never seen anything this low quality. Even dolls' clothes are made with better fabric. To be honest, I hesitate even calling this "fabric" - it is more like something one would use for gift wrap, or to make party decorations.

Let me just add, however, that after spotting this review, DressLily's customer service issued me with a full refund, and asked me to keep the dresses as a goodwill gesture. So it's not all bad, and I will admit that one of the dresses is made of a better material than the other, so I guess it varies...

Thumbnail of user customerservicer1
CustomerService R. – DressLily Rep

Dear Penny L.,

We are sorry your order has not met your expectations.

Our products are quality checked before being sent out to our customers. We strive to give our customers the best quality at the lowest prices.

Please refer to the message we have sent you via our Support Center, with a solution to your issue.

We look forward to hearing your reply,

Dresslily Customer Service

Penny Has Earned 2 Votes

Penny L.'s review of DressLily earned 2 Very Helpful votes

Penny hasn’t received any thanks yous.

Penny doesn’t have any fans yet.

Penny isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user evangeliak
11/6/23

Their products are beautiful and of good quality, prices normal, shipping time normal and they...

Thumbnail of user carmellak1
11/6/23

I recently purchased four dresses from Dresslily and they're all very high quality and absolutely...