Thank you so much for informing us about your shopping experience.
Please note that all our items have varying processing times that are clearly marked on the product page. The time it takes to process an item depends on it's warehouse and stock availability.
The total delivery time is the processing time plus the shipping time.
Your ordered was shipped on Dec 11th. As you selected the flat rate shipping, the shipping time is 10-25 business days.
We ask that you wait patiently for your order. If you believe that your order has already passed this waiting time, please first check with your local post office and then get in contact with us.
In the meantime we have sent a message to you via a ticket.
We look forward to hearing from you soon.
Best regards,
Dresslily Customer Support Team
Penny Has Earned 2 Votes
Penny F.'s review of DressLily earned 2 Very Helpful votes
Dear Penny,
Thank you so much for informing us about your shopping experience.
Please note that all our items have varying processing times that are clearly marked on the product page. The time it takes to process an item depends on it's warehouse and stock availability.
The total delivery time is the processing time plus the shipping time.
Your ordered was shipped on Dec 11th. As you selected the flat rate shipping, the shipping time is 10-25 business days.
We ask that you wait patiently for your order. If you believe that your order has already passed this waiting time, please first check with your local post office and then get in contact with us.
In the meantime we have sent a message to you via a ticket.
We look forward to hearing from you soon.
Best regards,
Dresslily Customer Support Team