PENNY C.

There is simply no way to describe how bad Mother's Day was ruined by this company. I can tell you my elderly mother and aunt did NOT receive their items as promised as a matter of fact as of today 05/11/2021 and Mother's Day was the 9th my mother still has not received anything. My aunt received half of the order with a personalized card that went to the gift Just in case whoever is reading this review does not know Harry and David sends flower orders to 1-800 Flowers. 1-800 Flowers still hasn't corrected the situation although they offered the solution of allowing dead flowers to continue through transit. I was pretty shocked that anyone would suggest something like. Very long story short $400.00 later and my mother never received any flowers, my sister did get hers, although, my mom and sister live in the same house. My mother was suppose to receive a replacement bouquet and yeah that never happened. The very worst part of this nightmare is my elderly mother thought my sister's flowers were for her, so sad. My aunt got her plant one day and after a long collective 4 to 6 hours on the phone over 3 days she finally got her birdhouse. What a mess! Like I said, the customer service was ridiculous from Harry and David and 1-800 Flowers were just as bad. They each kept throwing it back to the other company. I finally refuted my mothers flowers on my credit card. Never ever again!