Penny B.

APPLE
Hlbplb17Fraine

I ordered clothing items from wholesalebuying.com. I received a package, opened it and every item I ordered was missing... replaced by what I think are teen girls clothes, so I immediately informed them that I was sent the wrong order. I sent photos of the clothes I received to show it was not anywhere close to what I actually ordered. It took them 4 days to get back to me, asking for pics, that I had already sent. But again I sent them photos of what was in the package. Their next response was, "after investigating, our packaging department says they packaged the right items and that I should send pic of packaging, which I already had done. They are missing the point! THE WRONG ITEMS WERE SENT?... I will gladly send the wrong items back to them at their expense, why should I pay for their MISTAKE, how do you even make a mistake like that and make it worse by not owning up to it. Now they have stopped communicating with me altogether.

I wish I had seen this before I ordered from them! It has been a nightmare to say the least. When I received my pkg the outside showed the items I ordered... inside the pkg was... not one single item of clothing was right... wrong items, wrong size, and yes totally junk! I let them know they sent me the wrong order and sent them pics showing them. It took them 4 days to acknowledge my email... when they did they asked me for pics so they could investigate my claim... so I resent the pics, I repeated this step several times as their reply was always, "Dear, after investigating, the pkg department said you received your order", so again and there were many days of agains... yes I got my order, but it was the wrong order! It was finally obvious to me they were just playing with me so I opened a dispute with PayPal... I just heard from them saying that now they discovered someone else got my order and I got theirs so we should exchange pkgs... lmao at this point... I said back to them. I want a refund... they wrote back saying the other people will contact me to exchange. As I said it has been a nightmare with Wholesale buying!