Thumbnail of user pearlc38

Pearl C.

Contributor Level

Total Points
81

1 Review by Pearl

  • Farfetch

2/16/19

Shipping was fast, but extremely poor packaging. No tissue paper or bubble to hold the bag in place in the box. Moreover, the bag's height is actually taller than the box's height. I don't see why a large box is not used. The leather is wrinkled, and may have been caused by the box squishing the bag.

Thumbnail of user farfetchc
Farfetch c. – Farfetch Rep

Dear Pearl,

Thank you so much for sharing your feedback regarding your recent order. While we're happy to hear that your order was processed and delivered in a timely manner, we're disappointed to hear that you weren't satisfied with the packaging of your parcel. Our goal is to provide a consistent experience between all of our partners and your comments will be used to improve our services. Should you have any questions or unaddressed concerns, please contact our customer service team by sending an email to customerservice@farfetch.com.

Warm Regards,

Farfetch

Pearl Has Earned 1 Vote

Pearl C.'s review of Farfetch earned a Very Helpful vote

Pearl hasn’t received any thanks yous.

Pearl doesn’t have any fans yet.

Pearl isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user anng1055
Ann G. reviewed Farfetch
4/15/24

This online store has the policy that once shipping label created and customer wants to cancel;...

Thumbnail of user yuriy3
Yuri Y. reviewed Farfetch
3/27/24

DO NOT BUY FROM THEM. That's all. Farfetch didn't send customs-required info along with my...