I really wish I'd read the reviews here before ordering the Londoner Hoodie. I emailed them twice to ask where the item was and then filed a dispute with PayPal. I received the thing a couple of days later and the quality is beyond poor. It looks like a cotton jersey in the pictures, but is really a cheap, hideous polyester mess. I threw it away as soon as I took it out of the package. Do NOT order anything from this disgusting, fraudulent company.