This online store I do NOT recommend. Ive been waiting 6 weeks for my case to come in and my mom has emailed them about 5 times with only 1 response to her email. I haven't had this much difficulty with any online store as this one. Don't waste your money buying anything on this website.
Hi Payton, thank you for bringing this to our attention. I was unable to look at your order specifically due to lack of information, but I am so sorry for any difficulties. Our custom phone cases take 4-6 weeks of production time + shipping. This is listed on the product page and on the order confirmation as well, so I'm sure you will be receiving your custom case any day now if you haven't already. I am sincerely sorry for any delay in communication with our team. We are a small team and have received a record number of inquiries this holiday season and are working to get each message answered. Please feel free to reach out with more information and I'd be happy to assist you further. Thank you!