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Paul R.

LEGO. Com online store pick a brick.

Contributor Level

Total Points
80

1 Review by Paul

  • LEGO

2/12/24

I bought something from lego.com online website a week ago and they canceled it and made me pay for something from october that I have a payment error on that I did not know about. They only gave me 15 dollars in points to compensate me for my time and inconvenience. Now I have wait 2 weeks for the finance department to fix it. I will not be able to order for 2 weeks and redo everything. I was looking forward to doing my second story and now I cannot because of them.

Tip for consumers:
LEGO customer service said 15 dollars in points is stretching it for me. They should have given me more. I was Greatly inconvenience. I’m really looking forward to make my floor. And I could not because they canceled my order . They should have told me I had payment error from October so I did not waste my time.

Products used:
Pick a brick

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