Paulo T.

I ordered flowers for my mom's birthday, the day before her birthday. The website confirmed that the flowers would arrive on her birthday. Her birthday was yesterday, and the flowers still haven't arrived. I tried the chat function on their website to ask about it, and no one has responded. I emailed their customer service and got a very lazily written (i. E., unprofessional, grammatically sloppy) response, saying that they have to check with their local supplier. I've written back that their supplier relations are something they need to manage internally, not something with which they should inconvenience their customers. Still no response -- no resolution or refund.

Now I'm regretting not checking reviews before using this crappy company. One star, one star, one star, horror stories all over. No wonder their Facebook page doesn't have space for reviews.