Beware! Product was poor so intended to return. At your own cost from UK to Dongguan, China postage is near £17. Item was less than that to buy. Very Unhappy - feel conned. This is where internet shopping will fall over.
We sincerely apologize for the problem. As for your case, could you please firstly advise us with your Order Number?
Please also tell us more details about your problem. We will check what caused the problem and then find a proper solution to fix it up. We promise to take full responsibility once we confirm our problem. Please don't be worried.
Thank you for your understanding and cooperation in advance.
Dear customer,
We sincerely apologize for the problem. As for your case, could you please firstly advise us with your Order Number?
Please also tell us more details about your problem. We will check what caused the problem and then find a proper solution to fix it up. We promise to take full responsibility once we confirm our problem. Please don't be worried.
Thank you for your understanding and cooperation in advance.