Avoid at all costs. As many others have said, avoid this company. They initially offer a good price then when they get the item they find tiniest of reasons to value it as almost scrap. Oh, and then want £10.75 "ransom" just to send your item back to you.
In my case they said a 6 year old fully working iPad had a less than perfect battery. What did they expect when they gave me an initial valuation for an item clearly identified as 6 years old. It had a screen protector and was in a case all its life yet they claimed it was scratched.
Don't waste your time with these.