My wife thought I had just come home with another coffee cup. I got that look like "Wow, that's nice" until I poured her a hot cup and it revealed the message, and then she got a tear in her eye. Believe me, it was worth every dime I spent just to see the heart felt response I got. Thank you for making the products that you do. Some of us can't arrange the words, but we know how we feel, and you do a great job helping us get it across.