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Paul M.

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1 Review by Paul

Carbon2cobalt

  • Carbon2cobalt

“Return Policy is out of touch”
1/31/19

Ordered a shirt which had a manufacturing defect. (Quality Control?) They want me to pay return shipping if I exchange. That's their policy even if it was their mistake. I will refund my card and say goodbye. Good luck with that policy.

Additionally, they said the shirt was in stock when I originally ordered and later discovered it was back ordered. 4 weeks later. Do they not know their inventory or is Sales afraid I would not order. Integrity?

FYI, BBB complaints are similar. This company has issues. I would not recommend.

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