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Paul K.

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1 Review by Paul

Better Braces

  • Better Braces

“Good product, lousy service”
5/6/19

Ordered a replacement knee brace that was then shipped UPS. I have my UPS orders go to a UPS Commercial location where I have a mailbox. Well, the brace was returned to Better Braces because they said UPS refused it. This is so extremely, extremely unlikely that I suspect BBraces mislabeled the package. They still blamed UPS. The mix up ended up costing me $310. So, I think their braces are ok, but you risk having to deal with customer service.

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