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Pauline O.

Brisbane Qld

Contributor Level

Total Points
82

1 Review by Pauline

  • Kogan.com

10/4/21

I doubt I will ever use Kogan again thanks to the lies deceitfulness and disgusting treatment I received from Amberhill Online 1 of their traders. Sold me a faulty coxxyc pillow I had for under 2 weeks went to take cover off to wash the cover only and found the pillow was nearly split in 2. Was told it was my fault and they want to replace with different pillow as they had none left but looking at their store on my deal they have 19 to sell I screenshot the photos from my deal Amberhill Online shop and sent it to them still being told I'm a liar and I split the pillow funny thing is I've worked in upholstery and with foam in my past foam does not just split. Be very weary of this Amberhill Online they don't like to Honour their warranties.

Tip for consumers:
Just make sure you read the store policies and warranties. Also check your product as soon as it arrives

Products used:
Warranty for 30 days and a 12 month warranty from Amberhill Online

Service
Value
Shipping
Returns
Quality

Pauline Has Earned 2 Votes

Pauline O.'s review of Kogan.com earned 2 Very Helpful votes

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