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Frustrating experience. I would select a ticket. The system would cycle for minutes and then indicate ticket not available. So many tickets appear available. It took me 20+ minutes to get a non-preferred seat.
Also there should be a message on the site to indicate the process will move faster if the user enters their credit card and phone number in the account settings.
Paul H.'s review of SeatGeek earned 18 Very Helpful votes
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In town for business and decided to go to a Mariners game. So I buy one single seat ticket. I get...
Hi Paul,
Apologies for the initial confusion with the ticketing process! Seems that you were purchasing tickets for a pretty popular event. We're an online marketplace, so tons of orders go through at the same time. As a marketplace, we rely on sellers for certain inventory. Sellers get tons of orders throughout the day and it does take sometime for their inventory to update via the site. If an order went through earlier than yours, this could've been why the tickets weren't available. Truly sorry for any confusion there.
If you have anymore questions, please feel free to reach out to hi@seatgeek.com.
Stay safe,
CX Team at SeatGeek