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I booked a tour with Road Scholars that was more than a year away. A week after the booking we had a change of plans and I had to cancel to trip. I was charged $500.00 for the cancellation. This cancellation charge was not explained when I booked the trip nor was the cost clearly spelled out in the documentation I received.
Will not use this organization again!
Paul G.'s review of Road Scholar earned 10 Very Helpful votes
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Dear Paul G,
It is standard practice for us to disclose our registration policies during the enrollment process. Once registered, our participants receive an enrollment letter by mail, email or both depending on their preferences, summarizing the trip details. The mailing contains details of your trips transfer and cancellation policy. Our policies are disclosed in our brochures and on our website. Sincerely, Your Friends at Road Scholar