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Had a very nice visit with First Group, everyone very friendly. The major disappointment came when the "two free nights anytime in the next year" we were promised became only 4 months (May through August '24), and though we were told we'd be able to make reservations right away, we can't even login until May 1st. Given that First Group didn't keep their word I cannot recommend them.
I emailed our contact at First Group about my disappointment and got no response.
Because it seemed like a potentially interesting offer and because of the promised perk regardless of whether we purchased a timeshare or no.
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I was highly impressed with initial speech and the way we were sent for the hotel tour. The...
The whole experience is interesting and intriguing. However the need to purchase a package...
Dear Mr. Paul,
Thank you for taking the time to share your feedback. We value your input and are eager to learn more. Please contact us at customer.support@thefirstgroup.com and provide the best time and number to reach you. We appreciate your honest review and we hope to provide you with a better experience moving forward.
Warm regards,
The First Group