I use a variety of plug ins and apps for FCPX, but none of them crash my projects and FCPX like Pixel Film Studios. Every time Mac or FCPX has an update, it is days & hours wasted with projects crashing, installing, re-installing, waiting on customer support etc. The app runs slow, but the main issue is how hard it crashes the FCPX app, no other app or plug in does that for me.
Hey there Paul! We are sorry to hear you're having trouble with our plugins.If you have some time, our customer support will be more than happy to solve as many issues as we can with you and take any feedback you have into consideration for future improvements :) Please contact our support team on our website.
Live Chat & Ticket support is available on the Pixel Film Studios website: M-F 8 AM - 4 PM Pacific Time.
Tickets can be submitted at any time through the chatbot. Please note Tickets may take 24-48 hours to receive a response since our agents can only reply during business hours.
Hey there Paul! We are sorry to hear you're having trouble with our plugins.If you have some time, our customer support will be more than happy to solve as many issues as we can with you and take any feedback you have into consideration for future improvements :) Please contact our support team on our website.
Live Chat & Ticket support is available on the Pixel Film Studios website: M-F 8 AM - 4 PM Pacific Time.
Tickets can be submitted at any time through the chatbot. Please note Tickets may take 24-48 hours to receive a response since our agents can only reply during business hours.