Paul B.

Bought a Powertec workbench back in 2008. This comes with a lifetime guarantee from Powertec, and therefore expected to have a part that is starting to crack to be repaired or replaced. However, this companies view is to deny any responsibility for the warranty and pretend that they only gave me a 3 year warranty, without giving any proof to this effect, and opposite to the stated warranty on the manuals, the original order forms and several emails from 2011 that they are aware of the lifetime warranty from a senior manager himself, Steve.

Thoroughly disreputable company, that stoops this low. I am now in correspondence with both trading standards and with senior management at Powertec in the US, who are appalled at this.