Company website is misleading. I assume VIP Tickets Canada will be selling in Canadian dollars. Not until after the purchase was it clear it was $US.
I called the company 5 minutes after the purchase and was told they would not cancel order. Can you imagine, 5 minutes after the order. This is how shoddy companies work
Thanks for your feedback on this issue. We are sorry to hear that you didn't have a good experience buying from us. We are a Canadian company, and are owned and operated out of BC. However, we are unfortunately limited at this time to listing ticket prices in USD. This limitation is due to the software we use to list our tickets, which currently does not have an option to list prices in CAD way to fix this issue. Since most ticket exchanges are American companies, there is not software currently available to incorporate into our site that is designed with Canadian exchanges in mind. We are currently working hard on a feature for our website to display prices in CAD, and hope to have this changed on our website listings in the next few months, as we too think it is a priority to have our customers see tickets prices in CAD! Until then, in the spirit of transparency, we have attempted to make it as obvious as possible that prices are (for the time being) in USD. It is listed in several places on our website, including the checkout page (before purchase), the terms page, and others, that prices are currently listed in USD. If you have any suggestions on how to better make this obvious to our customers, it is welcomed! Thanks again for your feedback on this issue.
The VIP Tickets Canada Team
Paul Has Earned 1 Vote
Paul B.'s review of VIP Tickets Canada earned a Very Helpful vote
Hi Paul,
Thanks for your feedback on this issue. We are sorry to hear that you didn't have a good experience buying from us. We are a Canadian company, and are owned and operated out of BC. However, we are unfortunately limited at this time to listing ticket prices in USD. This limitation is due to the software we use to list our tickets, which currently does not have an option to list prices in CAD way to fix this issue. Since most ticket exchanges are American companies, there is not software currently available to incorporate into our site that is designed with Canadian exchanges in mind. We are currently working hard on a feature for our website to display prices in CAD, and hope to have this changed on our website listings in the next few months, as we too think it is a priority to have our customers see tickets prices in CAD! Until then, in the spirit of transparency, we have attempted to make it as obvious as possible that prices are (for the time being) in USD. It is listed in several places on our website, including the checkout page (before purchase), the terms page, and others, that prices are currently listed in USD. If you have any suggestions on how to better make this obvious to our customers, it is welcomed! Thanks again for your feedback on this issue.
The VIP Tickets Canada Team