Paul B.

After you pay your money you find out that the manual is 8GB to download. After several attempts to get the manual (because the download keeps cutting out), you need to download a virtual machine to get access to the manual. To be fair this info was mentioned on their site but not the fact that the download would keep cutting out. After many download attempts and once you work through the error messages associated with giving permission on my Mac to VM privacy permissions at different levels you then get access to switchboard that only displays parts of the manual through an abstract menu system. I tried the whole thing on my windows machine but kept getting other errors. You then discover that you can't print the parts of the content as a print feature isn't available although it was advertised on their website that you can! This is a terrible way to access a manual. Also have requested my money back for the third time - good luck with that I guess.