Paula M.

My teenage son bought two bears for his brothers for Christmas. He visited the Belfast shop several times in December to use the voice recording machine but was told every time that it was still to be fixed. He ordered the bears online and unfortunately had to record his voice messages. The quality was absolutely awful and it is hard to make out the messages (or even recognise his voice). Rather than asking him to request a refund, his older brothers said nothing as they didn't want him to be disappointed. Total waste of money and would not recommend using this online service.