We’re in this together! Stay safe with our COVID-19 guide

View
×
Developed in part with a grant from
the National Science Foundation

Paul A.

  • 1 Review
  • 2 Helpful Votes
  • 0 Thank Yous

Experience: Shopping

Member since May 2020

  • Review

    1

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    15

Review Distribution

1 Review by Paul

5/28/20
Really BAD at everything they do - particularly any form of basic customer service. They ignore emails, they ignore phone calls, their supposed account managers introduce another layer of frustration - been waiting for an order for over a week, all paid for, with next day delivery - their courier Yodel (just as bad) claim they tried three times to deliver, but they confirmed that the driver's GPS was nowhere near each time - they say that the parcel has been returned to ebuyer - we're still waiting for contact from them - sent 24 emails over the last week and not one has been responded to - we won't use them again!
scottk101
Kat L. – Ebuyer Rep
Hi Paul,

I am very sorry to hear of the problems you have experienced.

I would very much like to review this for you, so please can you email your order number to kat@ebuyer.com and I will be in touch with an update as soon as possible.

Kind Regards,
Kat

Paul Has Earned 2 Votes

Paul A.'s review of Ebuyer earned 2 Very Helpful votes

Paul hasn’t received any thanks yous.

Paul doesn’t have any fans yet.

Paul isn’t following anybody yet.

Similar Reviewers on Sitejabber

nickw283
Nick W. reviewed Ebuyer
7/31/20

Bought a Cherry Strait 3.0 Keyboard from them, bought Cherry based on my past experience of a...

jamiec665
Jamie C. reviewed Ebuyer
7/29/20

Be careful of their delivery policy, specifically the "next day delivery". "Next day" is based...