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Paul A.

  • 1 Review
  • 2 Helpful Votes
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Experience: Shopping

Member since May 2020

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1 Review by Paul

Really BAD at everything they do - particularly any form of basic customer service. They ignore emails, they ignore phone calls, their supposed account managers introduce another layer of frustration - been waiting for an order for over a week, all paid for, with next day delivery - their courier Yodel (just as bad) claim they tried three times to deliver, but they confirmed that the driver's GPS was nowhere near each time - they say that the parcel has been returned to ebuyer - we're still waiting for contact from them - sent 24 emails over the last week and not one has been responded to - we won't use them again!
Kat L. – Ebuyer Rep
Hi Paul,

I am very sorry to hear of the problems you have experienced.

I would very much like to review this for you, so please can you email your order number to kat@ebuyer.com and I will be in touch with an update as soon as possible.

Kind Regards,

Paul Has Earned 2 Votes

Paul A.'s review of Ebuyer earned 2 Very Helpful votes

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