Paul A.

Usually shipping doesn't take as long but they used FedEx. This time they are using USPS. When I track it, the items went through processing this morning and was originally scheduled for delivery today. Upon checking tracking when it wasn't delivered, now it won't be delivered till Monday March 4. Today is February 28,2024! USPS is sitting on my B&BW for 5 days! I understand B&BW has no control over USPS and how long they hang on to my product but why did they change who they ship through when it was working? Fifteen days to wait for shipping inside the USA is ridiculous and it's been I inside my state for 2 days prior.

Free plan ok. Email said I could upgrade. 2 wouldn't charge so they sent same as original. Not upgraded!