Paul g.

Ordered a blanket box that was very poor quality. Very thin walls and top, likely just 3mm thick. I was suspicious of the quality when it arrived as it was so light - not what you expect for Oak furniture.

I expect to be able to occasionally sit on a blanket box and that the sides can take the occasional knock. But, the product had such very thin panelling, it would have split or cracked within days of use.
I spoke to customer support, they dismissed my complaint and told me I should have checked the dimensions on their website. I told them I did and it doesn't say the sides are only 3mm thick. Then they said I should have called them to ask if the product could take the occasional knock and could be sat on. They then charged me £50 for the return.