Thumbnail of user pattyw22

Patty W.

Contributor Level

Total Points
83

1 Review by Patty

  • Adrianna Papell

10/11/17

I purchased an Adrianna Papell beaded gown for my sons wedding, and it was absolutely gorgeous. However, after wearing the gown approximately 10 hours, when I changed out of it and laid it on the bed (I never hung it up as the beading made it so heavy I feared it would stretch out), I noticed numerous COMPLETE lines of beading missing. I was hoping to shorten the gown for use later, sell it to someone who would appreciate, or donate it to a cleaners who collects gowns for high schoolers attending a prom that cant afford to buy new (the dress is a size 8). After contacting Adrianna Papell, they told me I could either get ahold of the company I purchased it from (they would do nothing as I purchased the gown November, 2016 for my sons wedding September, 2017). I also would not expect the store selling THEIR brand of clothing to do anything since Adrianna Papell is the manufacturer. They told me they could possibly send more beads as the little bag attached when I purchased the dress would in no way cover the number missing, but I felt this would be ridiculous as I figured more of the originals would continue to drop off if worn again. They then explained that bead loss should be expected if the dress is worn. WHAT?!?!? I did not buy the dress to look at it on a hanger! BUYER BEWARE! The original price of this dress was $369, and it barely made it through one wearing. It is basically trashed. I wish I could give a negative rating because they dont even deserve a 1! No stars from this girl!

Patty Has Earned 3 Votes

Patty W.'s review of Adrianna Papell earned 3 Very Helpful votes

Patty hasn’t received any thanks yous.

Patty doesn’t have any fans yet.

Patty isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user kriss533
9/6/23

Charged me for an item that was never received! Refused to provide a refund. Customer service is...

Thumbnail of user sheridaw2
4/12/23

Purchased 4 dress that I needed for an upcoming event. Got them and 2 out of the 4 worked but...