Patty R.

Wow, I didn't have any kind of experience as some of the other reviews. Bought some tramp pads last spring. Stored over the winter and after putting them on this year, the ties in several places ripped off and the pad had bubbles in the vinyl that started cracking. I couldn't find any record of the purchase but the pads on their site looked familiar so I emailed customer service to see if they were purchased there and in warranty. They could have lied and said I didn't buy them there but they responded that they were under warranty and would need 2-3 pictures of the damage. Pics sent and within hours a new set of pads was on the way. 4 starts only because our last set of pads lasted 3 years and issues with these but I had a great experience with customer service.