Patti I.

I ordered weather tech mats for our keep, when my husband installed them they didn't fit properly leaving gaps on the sides. I phoned customer service and they requested photos which I sent. I waited a few days heard nothing from them, I phoned again and was told that they didn't receive the photos and asked for more. I resent the photos and still nothing from auto accessories garage. I was then contacted via email from Affirm saying my payment was late, I still owed 15% restocking fee, return postage and 29.99% interest for the days I was waiting to hear from auto accessories garage. The end result was I ended up paying affirm $72.50 for a product I never used and was clearly defective. If I didn't pay they would report to the credit bureau. When I am paying over $300.00 for a product I expect it to be perfect.
Patti irwin