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Something told me not to trust this site. I've used essay shark in the past but being I was having an issue with pay pal I had to result to a writing site that didn't require the use of pay pal. I assigned the paper to be due within 24 hours and I wouldn't have mind if it was a LITTLE late if the writer had bothered to contact me, anything really " like hey I will be working on your paper and can assure it will be done with up most professionalism"just something to let me know I wasn't talking to myself. Anyway, so I kept checking to see if the paper had been uploaded the day it was due and saw that the time said the paper was due in another two days so I contacted customer support to which they replied the time automatically restarts after the initial due date has passed and that they contacted my writer and the paper would be delivered shortly. Keep in mind that the paper is now six hours past due and seeing as they obviously don't have a support system that has a clue of what's going and the writer obviously has no respect for due dates... here I am still waiting for my paper at 1:30am. I contacted them again and they said " it looks as if the paper has been uploaded" I'm not stupid I can clearly read that it says" final draft coming soon" and while i'm sitting here having a panic attack, the writer off somewhere having a good time not writing the paper. Like do they just hire anybody? The whole purpose of using these sites is to take the stress away and it's counterproductive when you pay someone good money to do a paper within a specific time frame and they fail to deliver. So even a refund can't pay for the valuable time loss. Now I have to pull an all nighter to try and complete this paper. SO UNPROFESSIONAL.
Tip for consumers:
don't use unless you like paying and receiving your paper past the due date or not at all.
Patsy V.'s review of Ultius earned 17 Very Helpful votes
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Hi Patsy,
We appreciate the time you took in giving your feedback, and we are sincerely sorry for your negative experience. Our all American writers are independent contractors, and sometimes they dive into their work. Of course, that is not an excuse for the lack of introduction, but every writer has his or her own style. We apologize that your writer upset you. At any rate, you're absolutely right in that services such as ours exist to take pressure off.
When you get a chance, can you contact our support team with your order number? We strive to deliver orders on time and it appears we did not in your case. Although a refund will not replace the time you lost, it is only fair that we return your money. We’d also love the opportunity to gain your trust. We successfully deliver hundreds of orders daily, so we are confident that you will find our services trustworthy and high-quality. Please email or call our support team at your earliest convenience.
We look forward to hearing from you,
Ultius Client Support
Call/Text: (702) 979-7365
Email: support@ultius.com