It was my first time ordering from this place. I order a rear and front tire plus added 69 bucks for next day delivery and after a week of not showing up I called them to complain. They stated that due to me being a first time ordering and because my purchase was 420 bucks the flagged my purchase until I called them. They stated they do this all the time to prevent theft. I wonder how they get repeated customers if the very first time someone orders they $#*! them around and hold their money hostage.