I'm a regular customer for high spots as they never messed up my order or send unprotected autographs like others I've bought from high spots always gotten my orders right very responsive and nice only issue I had was the leather Kane mask that probably shouldn't of cost what it did really thin leather had small hole in it and the glue on one side of the mouth piece came undone but is fixable other than that one thing no one's perfect I generally like doing business with them and will continue to do so.