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Terrible service and terrible customer service. Ordered a phone cover over 2 weeks ago. Never received it. Was told to wait but never arrived. Was offer a refund after it failed to arrived a second time. Same story, didn't get a refund. Customer service tel line is completely closed. Alis Jacobs (customer service representative) is a waste of space as she will walk away rather than fix an easy issue. My trendy phone let me down on every level. Cheap price but even cheaper service. I don't think my order was ever dispatched!
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Unprofessional phone repair and warranty repair processing. Mytrendyphone invoices the customer...
I ordered a phone case. Got a shipping notification followed by a "sorry - warehouse issues"....
Hello Patrick,
Thank you for your review. We are grateful that you took a moment to rate us.
We have contacted and you and provided solution, We are truly sorry that you are not satisfied.
In spite of everything, we hope that you will consider making use of our service in the future.
Looking forward to hearing from you.
Best regards,
MyTrendyPhone UK